Privacy Policy

Effective Date: November 18, 2025

Last Updated: November 18, 2025

Lotus Company for Construction ("we," "us," "our," or "Lotus Construction") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lotus-const.com or engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit a contact form or inquiry
• Request a quote or consultation
• Subscribe to our newsletter
• Register for an account on our website
• Communicate with us via email or phone

This information may include:

• Name and contact details (email address, phone number, mailing address)
• Company name and job title
• Project details and specifications
• Communication preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Operating system and device information
• Pages viewed and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process and fulfill your requests for quotes, consultations, or services
• To communicate with you about our projects, services, and updates
• To improve our website and user experience
• To send you marketing communications (with your consent)
• To comply with legal obligations and protect our legal rights
• To prevent fraud and enhance security
• To analyze website traffic and usage patterns

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Website hosting and maintenance
• Email marketing services
• Analytics providers
• Payment processors
• Customer relationship management (CRM) systems

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

3.4 With Your Consent

We may share your information with third parties when we have your explicit consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality
• Deliver relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption
• Regular security assessments
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Restriction: Request restriction of processing your personal information
• Portability: Request transfer of your information to another service provider
• Withdraw Consent: Withdraw your consent for marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Lotus Company for Construction operates in multiple countries including Saudi Arabia, United Arab Emirates, and Egypt. Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Lotus Company for Construction
Registration Number: 1010209637
Headquarters: Riyadh, Saudi Arabia
Branches: Dubai, Jeddah, Cairo

Email: info@lotus-const.com
Phone: +966 55 066 5232
Website: https://lotus-const.com

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By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.